To clean all areas of the hotel thoroughly, with the key aim of enhancing the customer experience by having excellent standards of hotel cleanliness.

You must:

• have proof of right to work in the UK

• have a UK bank account in your own name

• be able to converse in English

• have a fixed place of residence and live within a reasonable travelling distance of the pub

• Deliver excellent customer service, at all times

• Maintain high standards of cleanliness and presentation in all back-of-house areas and customer areas

• Service all bedrooms and corridors, in line with company policy

• Create and work to daily job lists from the room status list, arrivals and departures list

• Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities

• Maintain the stocking levels of all point-of-sales and consumables

• Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment

• Reset lighting to the current standards

• Complete all periodical tasks, such as flipping mattresses, cleaning curtains and dusting lamp shades

• Store all soiled and clean laundry in line with company policy and complete the required documentation

• Fulfil all reasonable requests from guests, to ensure their comfort, satisfaction and safety

• Report any security issues to line manager

• Maintain personal knowledge by completing in-house training and workbooks

• Always adhere to all company policies and procedures and licensing laws

• Be involved and contribute at team meetings

• Carry out instructions given by the management team and head office